Privacy Policy

We take your privacy seriously. This policy explains how celorquandis collects, uses, and protects your personal information when you use our financial education services.

Last Updated: January 15, 2025

1 Information We Collect

celorquandis collects information to provide better financial education services and comply with Australian privacy laws. We gather data through various touchpoints during your learning journey.

Personal Details

Name, email address, phone number, postal address, and date of birth when you register for our programs or contact us directly.

Educational Information

Course progress, quiz results, assignment submissions, and learning preferences to customize your experience.

Technical Data

IP address, browser type, device information, and website usage patterns through cookies and analytics tools.

Financial Context

Basic financial goals and current budgeting challenges you share to help us tailor educational content appropriately.

Australian Privacy Compliance

All data collection practices comply with the Privacy Act 1988 (Cth) and Australian Privacy Principles. We only collect information that's necessary for providing our educational services.

2 How We Use Your Information

Your information helps us deliver personalized financial education and improve our services. We use data responsibly and never sell personal information to third parties.

Provide access to educational materials, courses, and learning resources
Track your progress and customize learning paths based on your goals
Send course updates, educational newsletters, and program announcements
Respond to your questions and provide customer support
Improve our website functionality and develop new educational content
Comply with legal obligations and protect against fraudulent activity
Analyze learning patterns to enhance course effectiveness

Marketing Communications

We may send you educational content and course updates. You can unsubscribe from marketing emails at any time using the link provided in each message. Essential course communications will continue as needed.

3 Data Sharing and Disclosure

celorquandis doesn't sell your personal information. We only share data with trusted partners who help us deliver educational services, and only when necessary.

Service Providers: We work with payment processors, email platforms, and educational technology providers who may access your data to support our services. These partners are bound by strict confidentiality agreements.

Legal Requirements: We may disclose information if required by Australian law, court orders, or to protect our rights and the safety of our users.

Business Transfers: In the event of a merger or acquisition, user information may be transferred as part of business assets, with the same privacy protections maintained.

International Transfers

Some of our service providers operate outside Australia. When data is transferred internationally, we ensure appropriate safeguards are in place to protect your privacy according to Australian standards.

4 Your Privacy Rights

Under Australian privacy law, you have specific rights regarding your personal information. We make it easy to exercise these rights through clear processes.

Access

Request a copy of the personal information we hold about you

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Correction

Update or correct inaccurate personal information

Erasure

Request deletion of your personal data in certain circumstances

Restriction

Limit how we process your information

Portability

Receive your data in a portable format

Objection

Object to certain types of data processing

To exercise any of these rights, contact our privacy team at info@celorquandis.com with your request. We'll respond within 30 days and verify your identity before processing any requests.

5 Data Security and Retention

We protect your information using industry-standard security measures and keep data only as long as necessary for educational purposes.

Security Measures: Your data is protected through encryption, secure servers, access controls, and regular security audits. We use SSL encryption for all data transmission and store information on secure, access-controlled servers.

Data Retention: We keep your educational records for 7 years after course completion to provide ongoing support and comply with educational record requirements. Marketing data is retained until you unsubscribe or request deletion.

Breach Response: If a data breach occurs, we'll notify affected users and relevant authorities as required by Australian law, typically within 72 hours of discovering the breach.

Cookie Policy

Our website uses cookies to improve user experience and analyze site usage. You can control cookie preferences through your browser settings. Essential cookies for site functionality cannot be disabled.

6 Updates and Contact Information

This privacy policy is reviewed regularly and updated when necessary. Significant changes will be communicated through email and website notifications.

We encourage you to review this policy periodically to stay informed about how we protect your information. The "Last Updated" date at the top indicates when changes were last made.

For privacy-related questions, concerns, or to exercise your rights, our privacy team is available to help. We aim to provide clear answers and resolve any issues promptly.

Privacy Complaints

If you're not satisfied with how we've handled your privacy concern, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

Privacy Questions?

Contact our privacy team for questions about this policy or your personal information.

Email: info@celorquandis.com

Phone: +61400873389

Address: 3 Abbott St, Cairns City QLD 4870, Australia

Response Time: We respond to privacy inquiries within 5 business days